Last Updated JUNE 2025

1. Overview

Trajectify Hub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at https://www.trajectifyhub.com, interact with our platform, or communicate with us electronically.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the platform.

We may update this policy at any time. Continued use of our services after changes are posted constitutes acceptance of those changes. We encourage you to review this Privacy Policy regularly for any updates.

This policy is governed by and incorporated into our Terms of Service.

2. The Types of Information That Trajectify Hub Collects About You and How Trajectify Hub Collects Information About You

At Trajectify Hub, we collect two primary types of information when you visit or interact with our platform: Personal Information and Non-Personal Information (together referred to as “Information”).

• "Personal Information" includes details that can be used to identify you individually—such as your name, email address, company name, job title, department, and telephone number. You may provide this information directly to us when you subscribe to our newsletter, create an account, schedule a consultation, make a purchase, or otherwise engage with our services. You might also share similar information when attending an event, webinar, or trade show, or when reaching out to us with inquiries. If you choose to submit information about someone else, you are responsible for ensuring that you have the legal right to do so, including any required consent, and that the information may be used in accordance with this Privacy Policy.

• "Non-Personal Information" refers to data that relates to you but does not specifically identify you. For example, if you browse our website without submitting any forms or interacting with our tools, we may still gather certain information about your visit—such as your browser type, IP address, device characteristics, pages visited, and the date and time of access. This information helps us analyze trends, improve our services, and enhance your browsing experience.

We collect information in several ways:

• We collect data directly from you when you voluntarily submit it.
• We gather information automatically as you navigate our website or use our services, using technologies like cookies, pixel tags, and analytics tools. Details on how we use cookies and how you can manage your preferences are provided in our separate Cookies Policy.
• We may collect information from third-party sources, including business partners, service providers, vendors, social media platforms, marketing affiliates, event sponsors, public databases, and research collaborators. These partners are typically corporate organizations and are expected to provide us with data that has been lawfully obtained or shared with proper consent.
• In some cases, we may combine information collected from different sources—including both data you provide directly and data we receive from third parties—to better understand your needs, enhance our platform, and improve our services.

3. How Trajectify Hub Uses Personal Information It Collects About You and the Purposes for the Collection and Use

At Trajectify Hub, we use the Personal Information we collect from you—or that you provide to us—for several key purposes.

We use your information to operate, maintain, and enhance the functionality of our platform and services. For instance, technical details like your IP address help us connect your device, monitor system performance, diagnose issues, and implement security measures. We also rely on data for product development, testing, analytics, and to identify usage trends or improve features. Some tools we use may include artificial intelligence (AI) for enhancing performance; however, we do not retain Personal Information to train or develop generalized AI models. Our use of cookies and similar technologies, such as pixel tags, helps ensure our platform operates smoothly and provides a more efficient user experience. Please refer to our Cookies Policy for more details.

We use your information to provide customer support, ensure proper updates of the platform, and generate system reports. These updates may include checking for software refreshes or new feature rollouts to ensure your experience is current and secure. Personal Information may also be used to verify your eligibility for promotions or exclusive offers.

Trajectify Hub also processes your information as part of our regular business operations, including billing, auditing, internal reporting, fraud prevention, and legal compliance. We may also use your contact information to send you promotional content, service-related announcements, or marketing materials—always in accordance with your communication preferences.

To keep you informed and engaged, we may reach out with updates about your account, important policy changes, product news, or upcoming service features. Occasionally, we may conduct voluntary surveys or research studies, in which participation would require additional consent.

Additionally, we may use your Personal Information to personalize advertising content and evaluate the effectiveness of our marketing campaigns. You can manage your preferences, including location data sharing, through your device settings.

Finally, we analyze user data to better understand behaviors and improve our platform. For instance, traffic trends may guide how we present content or develop new offerings. This information helps us continually enhance the overall experience for all TrajectifyHub users.

RETENTION OF YOUR PERSONAL INFORMATION: At TrajectifyHub, we retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected. This includes meeting legal, regulatory, tax, accounting, or reporting obligations, as well as supporting our operational needs such as security, fraud prevention, and customer support.

We may retain your information for a longer period if required due to a legal claim or the likelihood of a dispute involving our services. To determine how long we keep your data, we consider factors such as the type and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether those purposes can be achieved through other means.

In certain cases, you may request the deletion of your data (see “Your Legal Rights” below). Where possible, and when no longer needed for the stated purposes, we may anonymize your Personal Information so it can no longer be linked to you. In such cases, we may use this anonymized data indefinitely without further notice.

4. How Trajectify Hub Protects Your Information

TrajectifyHub implements reasonable and appropriate administrative, technical, and organizational safeguards to protect your Personal Information from risks such as unauthorized access, unlawful use or disclosure, and accidental or permanent loss, destruction, or alteration. We also require that our vendors, partners, and service providers uphold similar standards of protection when handling any Personal Information we share with them. While we are committed to securing your data, we also encourage you—as a user—to take proactive steps in protecting your account, such as using strong passwords and securing your devices and networks.

Please note that no method of data transmission or storage over the internet is entirely secure. Despite our best efforts, we cannot guarantee absolute security. If you suspect that your interaction with us is no longer secure—for instance, if you believe your account password has been compromised—please contact us immediately using the details provided in the “How to Contact Us” section below.

5. When Trajectify Hub Shares Your Information

We collaborate with affiliates, authorized suppliers, and business partners to provide our platform and related services. When we share your personal information with these parties, we implement strict safeguards to ensure your data is used solely for lawful and authorized purposes that align with this Privacy Policy, alongside robust confidentiality and security protections. Additionally, we share information with third parties for advertising and marketing purposes, to comply with legal requirements or respond to legal processes, to protect our customers and users, to maintain platform security, and to uphold our legal rights.

We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

• With Affiliates and Subsidiaries: For purposes limited to and consistent with this Privacy Policy.

• With Suppliers: Our authorized vendors and suppliers may require Personal Information to provide services we have contracted for, such as product delivery, website hosting, data analysis, IT services, auditing, or customer service. We use various software and tools to process Personal Information as part of our regular business operations. Our contracts with suppliers and vendors include provisions to protect your Personal Information and limit its use.

• With Partners: We sometimes work with third-party partners who are not suppliers or vendors but assist with marketing, joint products, research, or facilitating services on the platform. In these cases, additional terms or privacy policies may apply. We share your information with these parties only on a lawful basis consistent with this Privacy Policy.

• For Advertising and Marketing: We share your information with third-party partners to prepare and deliver advertising and marketing content, provide content services, personalize ads, and study the effectiveness of our campaigns.

• For Connections to Social Networks and Third Party Services: If you connect your social network profiles or authorize third-party services to access your account, you consent to sharing information under their respective terms and privacy policies. For example, connecting your YouTube account involves using Google’s API services and Google’s Privacy Policy. You may revoke access via third-party security settings.

• Sales, Mergers & Acquisitions: Personal Information may be disclosed as part of corporate transactions such as reorganizations, mergers, sales, joint ventures, assignments, transfers, or other dispositions of business assets or stock, including bankruptcy proceedings.

• With Your Consent: We may disclose your Personal Information to any other person or entity where you provide explicit consent.

• We do not share your phone number or opt-in consent with third parties unless we have received your express written permission. Additionally, we share anonymized or aggregated information with suppliers to analyze trends and support the research and development of new services. Trajectify Hub does not sell your personal information for monetary compensation.

6. Information From Children

We do not knowingly collect, use, or disclose personal information from children under the age of 16. In jurisdictions where the minimum age differs, such as 13 in the United States under the Children’s Online Privacy Protection Act (COPPA), we adhere to those applicable standards. If we discover that we have inadvertently collected personal information from a child below the required age, we will promptly take steps to delete that information. If you are under 16, please do not submit any personal information to Trajectify Hub, including your name, address, phone number, or email address. Should you become aware that personal information of a child under 16 has been shared with us, please notify us immediately using the contact methods outlined in the “HOW TO CONTACT US” section below.

7. Links to Other Websites and Services

8. Do Not Track

Some web browsers offer a "Do Not Track" (DNT) feature that, when enabled, sends a signal to websites and online services indicating that you prefer not to have your online activities tracked. However, currently, our platform does not recognize or respond to these DNT signals.

9. YOUR LEGAL RIGHTS

Trajectify Hub respects your legal rights regarding the use and sharing of your personal information. Depending on your location, you may have specific rights to request access to your data, request corrections, and make choices about the types of marketing communications you receive—or to opt out of receiving marketing materials from us altogether. Please refer to the sections below for more detailed information based on your jurisdiction.

10. International Compliance

Trajectify Hub is a company in the United States, and as such, your personal information may be transferred between the U.S. and our affiliates, business partners, and third-party service providers located in other countries. These international transfers help us operate efficiently, enhance performance, and ensure data protection through redundancies in case of outages or other issues. Regardless of where your information is processed, we are committed to handling your personal data in accordance with this Privacy Policy and in compliance with applicable laws.

11. How To Contact Us About This Privacy Policy

If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us by email at [email protected] or by mail addressed to:

Trajectify Hub
350 Royer Rd, Lititz, Pennsylvania, United States